This article is about the Questions & Answers function (Q&A) in XaitProposal. Check with your administrator to see if your service includes this option.
You can share questions along with their answers and make the most of them by including them in the knowledge base. The Suggested Answers function uses an algorithm to find similar terms used in question titles.
- Once you’ve completed a question, click on the button to the left.
- To confirm the answer, click on “Question completed”.
- Click on “Save this question in the knowledge base” to be able to use it, and the answer, later.
If you are a “Redactor”, this question/answer is shared in your personal space. It will come up as a suggested answer only for you when replying to similar questions in the future.
The same operation can be performed on all completed questions and answers from the Q&A notebook title.
If you are a Knowledge-base-manager” this question/answer will be shared with the group you select so that all those members can use it in the future.
NB: The answers for a Word questionnaire will never be suggested for an Excel questionnaire and vice-versa. This lets you adopt a different style depending on the type of questionnaire (more images, formatting, etc. in a Word questionnaire).