Creating new image content (JPEG, PNG, PDF format)
Images added to the knowledge base can be used when you are creating documents.
To add a new image:
-
Access the knowledge base by clicking this icon
in the left-hand pane of the home page.
- Click on the button "Create".
- Upload the file by clicking "Select a file" or drop it off in the designated area.
- Rename the image if necessary (by default, the name of the inserted file is used).
- Add a description (optional).
- Add a tag (optional).
- Select the group to which the image will belong:
- As a user, you can save it in your own personal space.
- If you are Knowledge-base Manager, you can select the group that will have access to this image.
- Add a manager (optional).
- Add a validity period (optional).
- Click on the button "Import".
⨻ Please note: the file size limit is 20 MB. For optimal results we recommend uploading images with dimensions appropriate for your intended use.
NB :
- The name of the files added to the knowledge base is very important for searches and updates of content. We advise you against naming your files like 1234.jpeg.
Please consult your administrator for any naming conventions. - If you don’t save the image in your personal space, it will no longer be accessible to you. Only your "Knowledge Base manager" will be able to see the image and make it available to a group or in your personal space.
For example, here we imported an image named "Water Drop 1". It is visible in the centre of the page, and also as a miniature image in the right-hand column along with its properties.
To classify and organize your elements in KB, please consult the article : How to organize elements with tags?